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Crisis Information

Crisis Information

In case of medical or mental health life threatening emergency, call 911.

Suicide Prevention

Suicide Prevention

24 Hour Crisis Hotline: 1-877-466-0660 National Suicide Prevention Lifeline: 1-800-273-TALK (8255)

This video helps the community talk about suicide in order to work together to prevent suicides.


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  • During Business Hours (8am-5pm, M - F)

    Call the Counseling Center 512-245-2208

    Ask for a Crisis Appointment

    After Business Hours

    Call the Counseling Center 512-245-2208 and press 2 to connect to a crisis counselor

    Local Hotlines

    San Marcos campus - 

    Avail Crisis Hotline:  1-877-466-0660

    Round Rock campus -

    Bluebonnet Trails Crisis Hotline: 1-800-841-1255

  • Tell someone. 

    It can be hard to share these thoughts and feelings and ask for help.  

    But, it is important to do so.  Seek help from a professional. 


    During Business Hours (8am-5pm, M - F)

    Call the Counseling Center 512-245-2208

    Ask for a Crisis Appointment


    After Business Hours

    Please indicate you are a Texas State Student 

    San Marcos campus - Avail Crisis Hotline: 1-877-466-0660

    Round Rock campus - Bluebonnet Trails Hotline: 1-800-841-1255


    If you are in imminent danger of killing yourself call 911. 

    Officers trained to respond to people having mental health distress will assist you.


  • Express genuine concern.  Ask directly if they are thinking about suicide.  Listen without passing judgment.  If you are uncomfortable with asking, find someone who will ask. 


    Listen, take them seriously, and offer support.  Do not leave them alone.  Remove any firearms, alcohol, drugs, or sharp objects that could be used in a suicide attempt.


    SEEK HELP.  Do not feel sworn to secrecy, this is a life-threatening situation.  Reach out to family, Texas State staff/faculty, or call a crisis line for support.  Take the person to an emergency room.  Call a trained mental health clinician for guidance.  Help them connect to professional help.    


    During Business Hours (8am-5pm, M - F)

    Call the Counseling Center 512-245-2208

    Ask for a Crisis Appointment


    After Business Hours

    Please indicate you are a Texas State Student 

    San Marcos campus - Avail Crisis Hotline: 1-877-466-0660

    Round Rock campus - Bluebonnet Trails Hotline: 1-800-841-1255


  • There is no right or wrong way to grieve.  Grieving is a personal and highly individual experience.  How you grieve depends on many factors, including your personality and coping style, your life experience, your faith, and the nature of the loss.  Whatever your grief experience, it’s important to be patient with yourself and allow the process to naturally unfold. 

  • The single most important factor in healing from loss is having the support of other people. Even if you aren’t comfortable talking about your feelings under normal circumstances, it’s important to express them when you’re grieving. Sharing your loss makes the burden of grief easier to carry. Wherever the support comes from, accept it and do not grieve alone. Connecting to others will help you heal.

    • Turn to friends and family members – Now is the time to lean on the people who care about you, even if you take pride in being strong and self-sufficient.
    • Draw comfort from your faith – If you follow a religious tradition, embrace the comfort its mourning rituals can provide. Spiritual activities that are meaningful to you – such as praying, meditating, or going to church – can offer solace. If you’re questioning your faith in the wake of the loss, talk to a clergy member or others in your religious community.
    • Talk to a therapist or grief counselor – If your grief feels like too much to bear, counseling services are available to you at the Texas State Counseling Center.  Call 512-245-2208 during business hours and ask for an Urgent Appointment.  An experienced therapist can help you work through intense emotions and overcome obstacles to your grieving.
  • When you’re grieving, it’s more important than ever to take care of yourself. The stress of a major loss can quickly deplete your energy and emotional reserves. Looking after your physical and emotional needs will help you get through this difficult time.

    • Face your feelings. You can try to suppress your grief, but you can’t avoid it forever. In order to heal, you have to acknowledge the pain. Trying to avoid feelings of sadness and loss only prolongs the grieving process. Unresolved grief can also lead to complications such as depression, anxiety, substance abuse, and health problems.
    • Express your feelings in a tangible or creative way. Write about your loss in a journal. If you’ve lost a loved one, write a letter saying the things you never got to say; make a scrapbook or photo album celebrating the person’s life; or get involved in a cause or organization that was important to him or her.
    • Look after your physical health. The mind and body are connected. When you feel good physically, you’ll also feel better emotionally. Combat stress and fatigue by getting enough sleep, eating right, and exercising. Don’t use alcohol or drugs to numb the pain of grief or lift your mood artificially.
    • Don’t let anyone tell you how to feel, and don’t tell yourself how to feel either. Your grief is your own, and no one else can tell you when it’s time to “move on” or “get over it.” Let yourself feel whatever you feel without embarrassment or judgment.
    • Plan ahead for grief “triggers”. Anniversaries, holidays, and milestones can reawaken memories and feelings. Be prepared for an emotional wallop, and know that it’s completely normal.
  • If you are experiencing any of the following, it may be a good idea to contact a mental health professional in order to help you cope with your grief:

    • You wish you had died with your loved one
    • You blame yourself for the loss or for failing to prevent it
    • You feel numb and disconnected from others for more than a few weeks
    • You are unable to perform your normal daily activities

    If you experience thoughts of suicide or wishing you had died with your loved one, please use the suicide prevention resources listed on this page.



All resources listed below will support survivors of interpersonal violence inclusive of their gender and sexual identities.

Find resources for hotlines, advocacy, reporting, counseling, Title IX.

Hays and Caldwell Counties - Call the HCWC

Williamson County - Call Hope Alliance






At-Risk Training

At Risk is an online, self paced training for faculty, staff and students that will help you recognize signs of distress and ways to approach students to offer support and resources.


Login for Faculty/Staff /Student Training  


  • Texas State is committed to the holistic well-being of its students. In an effort to encourage Texas State students to call Emergency 911 in case of a drug or alcohol related medical emergency, a student will be granted amnesty from formal university disciplinary procedures if:

    -The student requested medical assistance in response to the possible alcohol or drug overdose of another person;

    -The student was the “first” person to make a request for medical assistance;

    -The student remained on the scene until medical assistance arrived; and

    -The student cooperated with medical assistance and law enforcement personnel.

    The reporting student will be expected to provide an account of the episode/event to a university official regardless of the amnesty standard being applied

Local Mental Health Authorities

Texas Health and Human Services contracts with 37 local mental health authorities (LMHA) and two local behavioral health authorities to deliver an array of mental health services in communities across Texas. These agencies provide the crisis hotline and crisis intervention services for their service areas. If you would like to find the LMHA for any county in the state, please click here.

For the two Texas State campuses, the Hill Country MHDD serves San Marcos and Hays county and Bluebonnet Trails serves Williamson County and Round Rock.

Serves: Bandera, Blanco, Comal, Edwards, Hays, Kendall, Kerr, Kimble, Kinney, Llano, Mason, Medina, Menard, Real, Schleicher, Sutton, Uvalde, Val Verde counties.


Serves: Austin and Travis County

Bastrop, Burnet, Caldwell, Fayette, Gonzales, Guadalupe, Lee, and Williamson counties.

Intake Line: 1-844-309-6385

Serves: San Antonio and Bexar County